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ABOUT VITASHOP is a commercial company distributing natural food supplements and cosmetics in Cameroon, particularly in the cities of Douala, Yaoundé, Bafoussam, Bamenda and Limbe. Created in 2000, it imports its natural products principally from the united states. These main brands of products sold are: Now, Kal, Thompson, Nature's life, Solaray, Sun, Neocell, Heritage store, Lifetime, Vita logic, Zand, Clear essence, Jason, Natural balance, Prolab, MRI performance. The main objective is to educate people about the need for food supplements in order to improve health and well-being, as our slogan indicates: READ OUR BLOG Blog Vitashop Aug 22, 2022 What to do to maintain digestive well-being... A/ Regulate intestinal transit by increasing the consumption of healthy foods rich in fiber The Soluble fiber it is present in many tasty... 10 0 comments 0 Post not marked as liked Vitashop Aug 22, 2022 How to lower cholesterol naturally... According to a recent study by the Cameroonian Society of Cardiology, in Cameroon, more than half of its inhabitants have high... 5 0 comments 0 Post not marked as liked Vitashop Aug 22, 2022 Does Melatonin help with anxiety? Anxiety rates are at an all-time high, leading to panic attacks, poor sleep and a host of symptoms that impact the quality of life. If... 13 0 comments 0 Post not marked as liked Learn more

LEGAL NOTICE VITASHOP SARL Trade Register N° 023551 Douala Taxpayer No. M109900011598 Bonaberi sodiko ST. 4694, BP: 2116 Douala Managing Director: Paul NGATCHOU (237) 233 39 76 70 / 6 99 68 07 96 / 699 68 07 94 Fax: 2 33 39 19 49 CNPS 410-0100746-R vitayohimbe@yahoo.com

PRIVACY POLICY VITASHOP considers the privacy and protection of our customers's data to be extremely important and that we take strong measures throughout our business to protect the security and integrity of all such information. However, the law obliges us to take specific measures with regard to the processing and protection of personal data. To ensure that you feel confident providing us with your personal information when communicating with us and using our services, we describe our personal data collection and use practices below. This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which we will collect, use and process personal data. Please read this privacy policy carefully to ensure you understand how we treat your personal data; please also check this page from time to time as the policy may be updated. CONSENT How do you get my consent? When you provide us with personal information to complete a transaction, place an order, arrange for a delivery, or return a purchase, you consent to our collecting your information and using it only for that specific reason. If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent or give you the opportunity to say no. How do I withdraw my consent? If after you register, you change your mind, you may withdraw your consent for us to contact you, use or disclose your information, at any time, by contacting us at vitayohimbe@yahoo.com AGE OF LEGAL MATURITY By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. INFORMATION WE MAY COLLECT FROM YOU We may collect and process the following information about you: - Information that you provide by filling in forms on our website and information provided in paper form or by any other means providing: your name; Date of Birth; address; interests; marketing preferences; if applicable, your credit information; and any other personal information relevant to the services we provide. This information may be provided when you express an interest, transact with us, subscribe to our services or newsletters, or request information; correspondence or other contact you may have with us; details of transactions you carry out through our website. - The information you provide to us will be used for transaction processing but may also be used for internal data processing, such as compiling statistical information about your interests and use of our website. As a service to you, we may also use this information to personalize the content we offer on We may collect and process the following information obtained from your use of our website. SPECIFIC INFORMATION WE MAY COLLECT VIA OUR WEBSITE We may collect and process the following information obtained from your use of our website: Cookies A cookie is a simple text file which is stored on your computer or mobile device by the server of a website and only this server will be able to retrieve or read the content of this cookie. Each cookie is unique to your web browser. It will contain anonymous information such as a unique ID and site name and some numbers and numbers. It allows a website to remember things like your preferences or what's in your shopping cart. The use of our website will cause us to place cookies on your computer in the 3 categories set out below. These cookies are strictly necessary and essential to enable you to move around the website and use its features, such as accessing secure areas of the website; Many functions of our website will not work properly, if at all, if you do not allow the use of these cookies. We may therefore not be able to provide many of the services you wish to request unless you agree to the use of these cookies. In terms of performance, these cookies collect information about how visitors use a website, for example which pages visitors go to most often. These cookies do not collect information that identifies a visitor: all information collected by these cookies is aggregated and is therefore anonymous. The information is only used to improve the functioning of the website. In terms of functionality, these cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and to provide enhanced, more personal features (for example , remember changes you made to text size and fonts). If you, as the recipient, no longer wish to receive emails from VITASHOP, please respond to the request by saying to stop sending the email to you in the future. VITASHOP accepts no responsibility for the use (or misuse) of this service by a third party. IP adress We may collect information about your computer, including your Internet address, operating system and browser type when you visit us. Your Internet address is used to help identify and gather statistical or demographic information about our customers in general. We also use this information for internal system administration to help diagnose problems with our servers, to administer our website and customer or user experience. HOW IS THIS PERSONAL INFORMATION USED? VITASHOP will collect, store and use your personal data for clear and specified purposes, but not limited to: providing you with information, products or services that you request from us or which we believe may be of interest to you in a targeted and relevant. This could include, but is not limited to, sales, consignment storage, our various services, shipping, insurance; perform our obligations arising from any contracts entered into between you and us; notify you about changes to our products and services; ensuring that our website is presented in the most effective manner for you and your computer, informing you of upcoming sales, events and services. We may contact you for the above purposes by telephone by email. INFORMATION SHARING We will not share your personal data with anyone outside the VITASHOP store in accordance with Cameroonian law. Legal Disclosures Although we do not voluntarily disclose your personal data, we may disclose such information if we are required to do so by a valid court order, if we are legally required by government or law enforcement authorities, if we are required to do so pursuant to other processes, or if it becomes necessary to protect VITASHOP's rights or property after violating our Terms of Use. CONTACT YOU In order to provide you with marketing information about our products and services, we may contact you by email. At the bottom of all marketing emails you will have a clearly marked unsubscribe option for future mailings. In addition, you can at any time send an email to vitayohimbe@yahoo.com requesting that your name be removed from our lists. YOUR RIGHTS You have the legal right to make a copy of the information we hold about you, including information about how it will be used and to ensure that this information is accurate. You also have the right to ask us not to process your personal data for marketing purposes - you can exercise this right by ticking certain boxes on the forms we use to collect data or at any time by contacting us at vitayohimbe@yahoo.com SECURITY We will take all reasonable and appropriate steps to protect the security and integrity of all personal information provided on our website, or through any other electronic or other means. To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet, or electronic storage, is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We will ensure that your personal data in VITASHOP is adequately protected against unauthorized physical and electronic access. These measures include an electronic firewall and various other protective measures that involve anti-virus scanning, installation of security patches, vulnerability testing, backup and recovery planning, employee training , security audits and other steps designed to constantly improve the data protection posture. However, we cannot guarantee that the information during its transmission via the Internet or any computer network is entirely safe from unauthorized intrusion, access or manipulation. We shall have no liability for disclosure of information due to errors or unauthorized acts of third parties. In all cases, when we believe that personal data has been compromised, we will notify you. THIRD-PARTY SERVICES AND WEBSITES In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us. The VITASHOP website contains links to other websites which are not operated by us. The information you provide to us will not be passed on to other websites. However, these websites may collect personal information about you in accordance with their own privacy policies. VITASHOP is not responsible for the privacy practices or the content of other websites. Third parties may have their own privacy policies and they may be different from ours. HOW LONG WILL OUR WEBSITE RETAIN MY PERSONAL INFORMATION? We will retain your information on our systems for as long as necessary for the relevant activity, or as specified in any agreement between you and us. CHANGES TO THIS POLICY We reserve the right to modify or update this Privacy Policy and any of our privacy practices at any time. We will notify users of this website by posting any updated policies on this page and such changes will be effective immediately without notice. Where appropriate, we may notify you directly of changes to the Privacy Policy via email or a prominent notice on our website. CONTACT If you have any questions regarding the use and protection of your personal data, please contact us at vitayohimbe@yahoo.com

CONTACT US DOUALA Addresses Management and head office Responsible: Ms. NIMPA Andriana Bonaberi Sodiko ST. 4694 BP: 2116 Douala (237) 233 39 76 70 /6 99 68 07 96 /699 68 07 94 Fax: 2 33 39 19 49 DHL point Bonaberi besseke - Old road Manager: Ms ENUMBANG Antoinette (237) 690 49 03 57 Akwa, Carrefour Tiff Akwa Responsible: Mrs. DIFFO TSAPI Larice Carrefour Tiff, Douala (237) 233 42 13 81 /699 68 07 97 DHL point Bonamoussadi, Yoro joss street Manager: Ms. NKOTEUH Majolie (237) 699 68 07 81 Business hours Mon.-Fri. : 9 am - 6.30 pm Saturday: 9 am - 3 pm Sunday: Closed Mon.-Fri. : 9 am - 6.30 pm Saturday: 9 am - 3 pm Sunday: Closed Mon.-Fri. : 9 am - 6.30 pm Saturday: 9 am - 3 pm Sunday: Closed Mon.-Fri. : 9 am - 6.30 pm Saturday: 9 am - 3 pm Sunday: Closed YAOUNDE Carrefour CEPER, Elig Essono VGCF+VM2, Rue Joseph Essono Balla, Yaoundé Manager: Ms KOM Sophie (237) 222 21 22 79 /6 99 48 97 89 /695 21 93 36 Nlongkak (behind the DGSN) VGP9+22G, Yaounde Manager: Mrs. NYAMA Dorimène (237) 222 21 08 43 /6 99 48 05 42 Tsinga (Polyclinic) RGX2+6R2, Yaounde Manager: Ms. ABANDA Marie (237) 222 20 30 51 /6 96 37 17 32 Mon.-Fri. : 9 am - 6.30 pm Saturday: 9 am - 3 pm Sunday: Closed Mon.-Fri. : 9 am - 6.30 pm Saturday: 9 am - 3 pm Sunday: Closed Mon.-Fri. : 9 am - 6.30 pm Saturday: 9 am - 3 pm Sunday: Closed BAMENDA commercial avenue X532+VJV, Bamenda Manager: Ms Furlum Veronica (237) 6 77 64 60 48 / (237) 6 99 26 18 90 Mon.-Fri. : 8 am - 7 pm Saturday: 8 am - 4 pm Sunday: Closed BAFOUSSAM Carrefour Market A Republic Avenue, Bafoussam Manager: Mrs KEGNE Jeannette (237) 6 96 72 80 36 / (237) 6 77 02 02 52 Mon.-Fri. : 9 am - 6.30 pm Saturday: 9 am - 3 pm Sunday: Closed LIMBE DHL point Limbo, Kassava farm junction Manager: Mr FRU Ignatus (237) 699 68 07 83 Mon.-Fri. : 8 am - 7 pm Saturday: 8 am - 4 pm Sunday: Closed APPROVED POINTS Deido roundabout, Douala (237) 691 51 76 47 Bastos, facing AES sonel, Yaoundé (237) 695 85 22 28 VITAYOHIMBE@YAHOO.COM NATURAL NUTRITIONAL PRODUCTS AND COSMETICS IN CAMEROON CONTACT FORM Questions or special requests? Feel free to contact me or fill out the form. First name Last name E-mail Telephone Leave me a message... Send Thank you for what you sent.

TERMS AND CONDITIONS OF USE Confidentialité et sécurité Below are the terms and conditions under which you (User) may use our website. Please read this page carefully. By accessing and using the Website, you accept and agree to be bound, without modification, limitation or qualification, by the Terms. The Online Store may, at its sole discretion, modify or revise the Terms at any time by updating the text on this page. You are bound by any such modification or revision and should therefore visit this page periodically to review the Terms. Specific rules, in addition to these Terms, are provided with respect to transactions conducted on or in connection with the Website, and further rules may be provided for the use of certain other features, areas or services provided on or in connection with the Web. Site, and you agree to be bound by these rules. YOUR USE OF THE WEBSITE CONSTITUTES YOUR ACCEPTANCE OF ALL TERMS, CONDITIONS AND NOTICES CONTAINED HEREIN OR OTHERWISE POSTED ON THE WEBSITE. (THE CONTENTS OF THIS AGREEMENT, INCLUDING THE TERMS AND ALL SUCH ADDITIONAL TERMS AND NOTICES, ARE TOGETHER REFERRED TO HEREIN AS "THE AGREEMENT.") IF YOU DO NOT ACCEPT ANY OF THE TERMS OF THE AGREEMENT, DO NOT USE THE WEBSITE. Section 1. The material on the website Website content, such as text, graphics, images, audio, video, data, coding, scripts, computer programs and other materials (Material or Materials), is protected by copyright under Cameroonian law, and is owned or controlled by VITASHOP or third parties who have licensed their Materials to the store. VITASHOP authorizes you to view and download a single copy of the Materials solely for your personal, non-commercial use, or in the case of resellers, to display to your customers solely for the purpose of facilitating a transaction with the online store. All rights in the Materials not expressly granted to you in the Agreement are reserved. Nothing contained in the Website shall be construed as conferring any license under VITASHOP or the intellectual property rights of any third party, other or beyond what is expressly provided in the preceding provisions of this paragraph, that whether by implication, estoppel or otherwise. Unauthorized use of the materials may violate copyright, trademark, and other laws. You may not sell, prepare derivative works based on or modify the Materials (including, without limitation, preparing summaries of the Materials or thumbnail of any images contained therein), or reproduce, display publicly, publicly perform, distribute or otherwise use the Materials in any way for any public or commercial purpose. Use of the material or any part of it on any other website, or in any publication, database, catalog or compilation, or in a networked computer environment for any purpose other than personal browsing of the site Web without the express prior written permission of VITASHOP is strictly prohibited. With respect to any copy you make of the Material under the limited personal license granted herein, you must retain, not alter, and not obscure, all copyright and other proprietary notices contained in the original Material . Some Content may contain digital watermarks to indicate its source and ownership. You agree not to attempt to remove, disable, reverse engineer, alter, tamper with or obscure any such watermarks. The trademarks, logos and service marks (the “Marks”) displayed on the Website are the property of VITASHOP. You are prohibited from using the Marks without the express prior written permission of VITASHOP or such third party. If you would like information on obtaining VITASHOP's permission to use the Materials on your website, please email vitayohimbe@yahoo.com . VITASHOP reserves the right to use robot exclusion headers and similar mechanisms within the Website, and you agree that you and all persons and facilities under your control will abide by such headers and mechanisms. Regardless of the presence or absence of such headers or mechanisms, and without limiting the generality of any other restrictions on use of the Website or the Materials set forth in this Agreement, under no circumstances will you use any robot, spider or other automatic or manual device or process for the purpose of compiling information regarding the identification, address or other attributes of any of our users or vendors, or to recreate in original form or modified any substantial part of the website. You further agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction conducted on or in connection with the Website. You agree not to take any action that imposes an unreasonable or disproportionately large load on our servers or systems. If you breach any provision of the Agreement, your permission to use the Materials and the Website automatically terminates and you must immediately destroy any copies you have made of the Materials. The Company respects the intellectual property of others and we ask our Users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide the Company's Copyright Agent with the following information: - an electronic or physical signature of the person authorized to act on behalf of the copyright owner - a description of the copyrighted work that you believe has been infringed - a description of where the material you claim is infringing is located on the site - your address and e-mail address - a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law - a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf Section 2. Confidentiality; User Submissions VITASHOP is committed to maintaining your privacy. VITASHOP does, however, collect certain information that you provide to the Website. For more information about the Company's policies regarding the use of user information, please read our Privacy Policy. The Company may provide certain areas of the Website designated as open to public access or to our users generally (each referred to herein as a public area). As a general rule, any communication you post in a public area is considered non-confidential. By posting communications (including any graphic or multimedia content) in any public space, you automatically grant VITASHOP a non-exclusive, perpetual, irrevocable, royalty-free license to use, reproduce, modify, publish , editing, translation, distribution, publicly performing and publicly displaying the Communication and any trademarks, names or likenesses appearing therein alone or as part of compilations or other works in any form, media or technology become known or developed in the future, and to sub-license these rights through several levels of sub-licensees. (Provisions conferring similar rights on VITASHOP may apply under separate terms or agreements regarding certain matters submitted elsewhere than in public areas; you should check the applicable agreements or terms provided by the Company to verify your rights .) The Company does not screen communications in advance and is not responsible for screening or monitoring material posted by Users. As a User, you are responsible for your own communications and are responsible for the consequences of their publication. You must not do any of the following while accessing or using the Website or using the Materials: (1) post or transmit any Materials unless you own all patents, trademarks, copyrights, trade secrets or other proprietary rights (“Rights”), or have the permission of the rights owner to post or transmit such material on the Website; (2) post material that otherwise violates the rights of any third party or violates or infringes the privacy or publicity rights of any third party; (3) post material that is obscene, defamatory, threatening, harassing, abusive, hateful, embarrassing or otherwise objectionable to another user or any other person or entity; (4) post sexually explicit language or images; (5) post advertisements or commercial solicitations; (6) post or transmit any chain letters or pyramid schemes; (7) impersonate another person or entity; (8) intentionally or unintentionally violate any applicable local, state, national or international law while using or accessing the Website or the Materials; or (9) post or transmit any information that contains a virus or other harmful component. If a User is made aware of communications that allegedly do not comply with any of the terms of this Agreement, VITASHOP may investigate the allegation and determine in its sole discretion whether to remove or request the removal of the communication. The Company has no liability to Users for performance or non-performance of such activities. VITASHOP reserves the right, in its sole discretion, to expel users and prevent their further access to the Website for violating this Agreement or the law. VITASHOP also reserves the right at all times to disclose any information as necessary or deemed advisable to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, at the sole discretion of VITASHOP. VITASHOP DOES NOT ENDORSE, ASSIST, REPRESENT, OR WARRANT THE TRUTH, ACCURACY, OR RELIABILITY OF ANY COMMUNICATIONS POSTED BY OTHER USERS, OR ENDORSE ANY OPINION EXPRESSED BY USERS. YOU ACKNOWLEDGE THAT ANY RELIANCE ON MATERIAL POSTED BY OTHER USERS SHALL BE AT YOUR SOLE RISK. Section 3. Registration, Passwords and Signatures In consideration for your use of the Website, you agree to: (a) provide true, accurate, current, and complete information about yourself as requested by any registration form you may complete on any site Web (this information being the Registration Data) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide Registration Data that is false, inaccurate, outdated or incomplete, or if VITASHOP has reason to suspect that such registration data is false, inaccurate, outdated or incomplete, VITASHOP has the right to suspend or terminate your account and refuse any current or future use of the website (or any part of it). You may receive a password and/or account designation, or a signature when concluding a contract on the VITASHOP website. You are responsible for maintaining the confidentiality of such password, signature and account, and are fully responsible for all activities that occur under your password, signature or account. You agree to (a) immediately notify VITASHOP of any unauthorized use of your password, digital signature or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session . VITASHOP cannot and will not be liable for any loss or damage resulting from your failure to comply with this paragraph. Section 4. Links to Other Sites The Website may contain links to third party websites operated by others. These links are provided solely for your convenience and not as an endorsement by VITASHOP of the content of such third-party websites. VITASHOP is not responsible for the content of linked third-party websites and makes no representations regarding the content or accuracy of materials on such third-party websites. If you decide to access linked third-party websites, you do so at your own risk. Section 6. Disclaimers The Material may contain inaccuracies or typographical errors. Except as may be specifically provided separately for a particular sale, VITASHOP makes no representations as to the accuracy, reliability, completeness, or timeliness of the material or the results to be obtained from using the site. Web and hardware. Advice received through the Website should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your circumstances. Changes are periodically made to the website and may be made at any time. Certain elements of the website are provided by third parties and VITASHOP cannot be held responsible for these elements provided by third parties. THE WEBSITE AND MATERIALS ARE PROVIDED AS IS WITHOUT ANY WARRANTY OF ANY KIND. Section 7. Disclaimers of Certain Damages IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE OR ANY TERM OF THE AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE. VITASHOP CANNOT BE HELD RESPONSIBLE FOR A USER OR A THIRD PARTY FOR THE USE OF THE WEBSITE BY THIS USER. IN NO EVENT WILL VITASHOP AND/OR ITS SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS . USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE, DELAY OR INABILITY TO USE THE WEBSITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Section 8. Indemnity You agree to defend, indemnify and hold harmless VITASHOP, its employees and agents, from and against all losses, liabilities, damages, costs and expenses, including, without limitation, reasonable legal, expert and accounting fees, incurred in connection with any claim, action or demand alleging or arising out of your use of the Materials, your breach of this Agreement, or your violation of any law or the rights of any third-party. VITASHOP will promptly notify you of any claim, suit or proceeding and, if asserted by a third party, provide you with reasonable assistance, at your expense, in defending such claim, suit or proceeding. Section 9. Software and Technical Data Export Controls The following applies to Software and other Materials of a technical nature which you may obtain from the Website. You agree to abide by such restrictions and not to export or re-export the Materials (including the Software) to countries or persons prohibited by export control laws. By downloading the Materials (including the Software), you agree that you are not located in a country where such export is prohibited. You are responsible for compliance with the laws of your local jurisdiction regarding the import, export or re-export of the Software and/or other Materials. You agree that regardless of any statute or statute to the contrary, this Agreement constitutes the entire agreement between you and VITASHOP with respect to the use of the Website.

PAYMENT, DELIVERY AND RETURNS PAYMENT AND DELIVERY POLICY Payment information We only accept: Delivery We use according to location and customer requests: Delivery times depend on location. Each delivery comes with a tracking number and requires the customer's signature. The processing time is 3 days to proceed with the delivery. RETURN AND EXCHANGE POLICY Return and Refund Policy To return your product, you must email us at vitayohimbe@yahoo.com in order to provide you with the return address. You will be responsible for paying your own postage costs to return the item. Delivery and insurance costs are non-refundable: Indeed, if you receive a refund, these costs will be deducted from it. A shipping service and tracking number must be used for all of your coverage/warranty. Return Our return policy lasts 5 days. If 5 days have passed since your purchase, unfortunately we cannot offer you a refund. To be eligible for a return, we will need a receipt or proof of purchase and the item must be in the same condition that you received it. Refunds Once your return is received and inspected, we will email you to let you know we have received the item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed within 2-4 days. Late or missing refunds (if applicable) Regarding bank transfers, it always takes some processing time before your refund is officially posted. If you haven't received your refund yet, contact your bank account first about the refund/transfer. Then, if the bank cannot help you, contact us at vitayohimbe@yahoo.com in order to give you further assistance.

QUESTIONS ABOUT OUR FOOD SUPPLEMENTS AND COSMETICS 1- What are you selling here? Natural supplements: nutritional and cosmetic. 2- Where do the products come from? Mostly from the United States of America (90%) 3- Can the products treat or cure a disease? Indeed. 4- How long does the treatment last? The duration of treatment depends on the disease. 5- Is it necessary to do an examination before taking food supplements? For serious health problems we recommend an examination / diagnosis. 6- Can I drink alcohol while taking food supplements? Yes, except in the case of infectious diseases. 7- Can dietary supplements be combined with pharmaceutical products? Yes, dietary supplements can give leverage to pharmaceutical products and also neutralize their side effects. 8- Can we stop taking the products prescribed by our doctor and limit ourselves only to food supplements? No.

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